matcon | 2024-07-05 05:58:24 UTC | #1
Hi there
I am trying to consumer the API - /api/v2/analytics/conversations/details/query to ingest all of the conversations. As there are a large number of conversations they are being paginated but I don't understand with this API how I know when I reach the end as there are no page numbers in the payload. Thanks Matthew
Eos_Rios | 2024-07-05 13:14:21 UTC | #2
The more volume you're dealing with the more likely you should be using the Jobs endpoint instead.
You may have missed the introductory lessons -
https://developer.genesys.cloud/analyticsdatamanagement/analytics/jobs/conversation-details-job
Note step 3 of the life cycle explains the cursor system Jobs use.
If you insist on using the Query endpoint, or for most other APIs you need to page through, refer to - https://developer.genesys.cloud/platform/api/tips#api-paging
system | 2024-08-04 13:15:04 UTC | #3
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