soumaya | 2024-01-29 10:22:58 UTC | #1
I am trying to answer inbound calls from my Application using the code below (.Net SDK , PatchConversationsCallParticipant API by setting the State to connected ) ...
the API is successfully called ( return code : 202) without any exception but nothing is happening in Genesys Cloud and the call is not answered.
Jerome.Saint-Marc | 2024-01-29 13:51:00 UTC | #2
Hello,
You can have a look at the following blog - Clarifying call control support to answer a call or to make a call using Platform API. It covers different type of phones and setup - and describes constraints and limitations - you should find yours in it.
Regards,
soumaya | 2024-01-30 13:55:43 UTC | #3
@Jerome.Saint-Marc It was very helpful , thank you for your help ..
system | 2024-03-01 13:55:56 UTC | #4
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