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Hichem Agrebi
hichem.agrebi@cc-expertise.comCC-Expertise Ltd
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Original Message:
Sent: 03-23-2023 10:22
From: Manzoor Kolathingal
Subject: Any guide for Powerbi/Pure Cloud integration to automate the reporting
Thank you for all the responses. Let me get back to the concerned team and inform them about the possibilities
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Manzoor Kolathingal
ACI Payments, Inc
Original Message:
Sent: 03-23-2023 09:10
From: Ryan Legner
Subject: Any guide for Powerbi/Pure Cloud integration to automate the reporting
Hello!
I have a feature on the roadmap expected to release near the end of Q2. https://genesyscloud.ideas.aha.io/ideas/ANLS-I-1082
Static URLs leverage the existing export functionality within the Analytics Workspace to provide the exported file to a centralized location that can be repeatedly accessed by a 3rd party tool. When an external tool downloads the file from the static link location, it will always be downloading the most recent scheduled export from the Genesys Cloud platform.<o:p></o:p>
The diagram below illustrates the key difference between a scheduled export vs. a scheduled export that drops the latest run to the static link location.<o:p></o:p>
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When a scheduled export is configured from the Analytics Workspace with the "Generate Static Link" option enabled, each export run will replace the file in the static URL location. Any application that supports downloading files from 3rd party sources can then be configured to download from this location on a schedule to receive the latest export run.<o:p></o:p>
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Ryan Legner
Staff Product Manager, Genesys Cloud CX
Original Message:
Sent: 03-21-2023 00:57
From: Manzoor Kolathingal
Subject: Any guide for Powerbi/Pure Cloud integration to automate the reporting
Any guide for Powerbi/Pure Cloud integration to automate the reporting
#Integrations
#Reporting/Analytics
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Manzoor Kolathingal
ACI Payments, Inc
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