Colton_Young | 2021-08-05 14:48:49 UTC | #1
I'm currently using api/v2/users to retrieve info on an agent to display to my users, but I'd like to show the user the Agent Image, rather than the Profile Image. It seems api/v2/users only returns the Profile Image in different sizes (response.results.{0}.images.{0}.imageUri)
How would I go about getting the Agent Image uri through the api/v2/users api or another api?
Thanks in advance.
Colton Young
Jerome.Saint-Marc | 2021-08-10 13:24:41 UTC | #2
Hello,
As far as I know, the Agent Image URI is not publicly available via the Platform API (via Users API or other). At this time, Genesys Desktop is using a non-public/undocumented API endpoint for this.
I can only suggest to request a new feature and share your use case at https://genesyscloud.ideas.aha.io/
Regards,
Colton_Young | 2021-08-10 13:24:19 UTC | #3
Sounds good. Thank you!
system | 2021-09-10 13:24:35 UTC | #4
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