Hi,
I have some tickets open with Genesys (don't we all? 😂) but starting about a week ago, I find that I go to the web portal, type in a response and hit submit and the response doesn't post. No errors. Nothing. If I reply by email, it seems to post to the ticket.
Is anyone else having this problem?
#Unsure/Other------------------------------
Paul Simpson
Views expressed are my own and do not necessarily reflect those of my employer.
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