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API Schema and Actual Response Not Matching

  • 1.  API Schema and Actual Response Not Matching

    Posted 06-05-2025 18:07

    BBlaylock | 2023-06-20 19:25:11 UTC | #1

    When navigating to the API Explorer to retrieve active Message Conversations for a user (especially looking for ones with a type of sms that I see being returned when executing the request in the explorer) I see in the response a participants array which contains a toAddress and fromAddress

    entities.participants.toAddress.addressNormalized entities.participants.fromAddress.addressNormalized

    But, the schema does not appear to have those two properties listed even though they are returned from the API. Also, the type is of EmailConversation for the entities property even though the API returns SMS conversation messages as well.

    Is there a reason to why the Schema and actual API response do not match in the Explorer as well as in the latest .NET SDK?

    https://developer.genesys.cloud/devapps/sdk/docexplorer/pureclouddotnet/MessageConversationEntityListing


    Ebenezer_Osei | 2023-06-22 14:14:41 UTC | #2

    Please open a case with Genesys Cloud Care to investigate your issue. API explore just consumes the swagger files of API's.

    Best


    system | 2023-07-23 14:15:10 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 20566