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  • 1.  API to pull Evaluation Report !

    Posted 03-08-2021 15:51
    No replies, thread closed.
    All -

    I am looing for an API though which I can export evaluation report. I tried below API but the output of that API is giving me the question ID and not the exact question we have build.

    # /api/v2/quality/conversations/{conversationId}/evaluations/{evaluationId}

    Can some one help me in identifying the right API which I can use to export complete evaluation report including question and response
    #Reporting/Analytics

    ------------------------------
    Thanks,
    Anurag Gusain
    ------------------------------


  • 2.  RE: API to pull Evaluation Report !

    Posted 04-15-2021 09:03
    No replies, thread closed.
    Hi Anurag, 
    We built this as an add on feature to the Genesys Cloud API's in our custom custom evaluation reporting and dashboard application, it was easier to control. 
    Kind Regards

    ------------------------------
    warren beddie
    Noralogix PTY (Ltd)
    warren@noralogix.com
    ------------------------------

    Original Message


  • 3.  RE: API to pull Evaluation Report !

    Posted 04-15-2021 09:23
    No replies, thread closed.
    Warren - Can you please elaborate more on this ?

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    Thanks,
    Anurag Gusain
    ------------------------------

    Original Message


  • 4.  RE: API to pull Evaluation Report !

    Posted 04-15-2021 10:28
    No replies, thread closed.
    Hi Anurag, 

    Sure no problem I can show you what we have done. Send me an email and we can chat there. This is what we export our evaluation reports to 
    Kind Regards

    ------------------------------
    warren beddie
    Noralogix PTY (Ltd)
    warren@noralogix.com
    ------------------------------

    Original Message


  • 5.  RE: API to pull Evaluation Report !

    Posted 04-15-2021 13:54
    No replies, thread closed.
    I just responded to you.. Please let us know how we can connect.. can you send me teams or webEx invite

    ------------------------------
    Thanks,
    Anurag Gusain
    ------------------------------

    Original Message


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