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  • 1.  API Triggers

    Posted 03-21-2024 13:13
    No replies, thread closed.

    Good day all , I would like to use API to make changes in a Decision Block ( Change From True to False ) , what's the best way to go about it without changing / Updating the whole Flow ? ,  I have failed to find an API that can help with that…


    #ArchitectureandDesign

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    Kitumba HAMidu
    Global Load Control
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  • 2.  RE: API Triggers
    Best Answer

    Posted 03-30-2024 20:07
    No replies, thread closed.

    Not an API.  You would have to export to YAML, edit, then import back in.  You might be able to do this programmatically, but better to just go through the flows by hand.  



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    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
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  • 3.  RE: API Triggers

    Posted 03-31-2024 06:28
    No replies, thread closed.

    Thank You so Much Robert Wakefield-Carl , was looking for a lazy way out hahahaha



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    Kitumba HAMidu
    Global Load Control
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  • 4.  RE: API Triggers

    Posted 03-31-2024 18:23
    Edited by Breno Canyggia Ferreira Marreco 03-31-2024 18:23
    No replies, thread closed.

    One simple option, maybe... You can use a data table for assigning variables and through API update data  (true or false) when you need.

    or... Archy as by said Robert: https://developer.genesys.cloud/devapps/archy/.

    Att,



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    Breno Canyggia Ferreira Marreco
    https://www.linkedin.com/in/brenocfm-40b62182/
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