Genesys Cloud - Main

 View Only

Sign Up

Back to discussions
Expand all | Collapse all

/api/v2/analytics/queues/observations/query Get all observation data

  Thread closed by the administrator, not accepting new replies.

  • 1.  /api/v2/analytics/queues/observations/query Get all observation data

    Posted 09-24-2021 05:45
    No replies, thread closed.
    When we use the API: /api/v2/analytics/queues/observations/query
    We do not know how we can retrieve the observational objects from 101 to 161. The response to the API only shows the first 100.

    Please can you help us?

    Body request:

    {
 "filter": {
  "type": "or",
  "predicates": [
   {
    "type": "dimension",
    "dimension": "queueId",
    "operator": "matches",
    "value": "636f35ca-4197-4450-9b67-5194be68eadf"
   }
  ]
 },
 "metrics": [
  "oWaiting"
 ],
 "detailMetrics": [
  "oWaiting"
 ]
}

    #ArchitectureandDesign

    ------------------------------
    Rafael Caso
    Banco Bilbao Vizcaya Argentaria, S.A.
    ------------------------------


Related Content