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  • 1.  "/api/v2/routing/queues/{queueId}/users"

    Posted 11-28-2019 11:34
    No replies, thread closed.
    We are making an HTTP Request to "/api/v2/routing/queues/{queueId}/users", we used to be able to do this without passing any extra parameters, however we noticed that there's a new field now called "join". Now that this new field is listed there, the new format that we should pass the paramers would be "/api/v2/routing/queues/f9327a14-2939-4018-9c7f-448d8271bae5/users?joined=true&routingStatus=idle%2Cinteracting&presence=On%20Queue"? Is this correct? Can you please advise?
    #Integrations

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    Ricardo Ogava
    Solve4me
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  • 2.  RE: "/api/v2/routing/queues/{queueId}/users"

    Posted 11-29-2019 06:49
    No replies, thread closed.
    Hi Ricardo,

    You can get more details about API calls on the Developer Forum.

    There is an announcement about this change there:
    https://developer.mypurecloud.com/forum/t/removing-totals-counts-from-the-queue-users-get-query/6106

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    Paulo Mesquita
    Spark NZ Trading
    ------------------------------

    Original Message


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