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App initializaion error while loggin in

  • 1.  App initializaion error while loggin in

    Posted 06-05-2025 19:24

    Magudeeswaran_N | 2023-07-13 06:50:22 UTC | #1

    Hi team,

    I have created my own Genesys login application using authorization code grant type method. When I run my application, it will redirect me to Genesys page where I give my Genesys credentials. Then after login, I am giving url for redirecting the users to Genesys page. But its not going to that page, instead its going to maintanace page and its showing "App initialization error" with reload option. When I click reload then its going to Genesys page. So I need to skip this maintanance page.

    My Application running in local server

    I am giving my Genesys credentials

    After that Genesys lands me in maintanace page

    Javascript code:

    
    // >> START oauth-auth-code Authorization code grant login without a client library
    const http = require('http');
    const express = require('express');
    const { v4: uuidv4 } = require('uuid');
    const cookieParser = require('cookie-parser');
    const axios = require('axios');
    const { URLSearchParams } = require('url');
    require('dotenv').config();
    
    const app = express();
    
    const platformClient = require("purecloud-platform-client-v2");
    var WebSocketClient = require('websocket').client;
    const client = platformClient.ApiClient.instance;
    client.setEnvironment(platformClient.PureCloudRegionHosts['us_west_2']); // Genesys Cloud region
    let apiInstance = new platformClient.ArchitectApi();
    
    // OAuth Code Authorization Credentials
    const clientId = process.env.GENESYS_CLOUD_CLIENT_ID;
    const clientSecret = process.env.GENESYS_CLOUD_CLIENT_SECRET;
    const environment = process.env.GENESYS_CLOUD_ENVIRONMENT; // eg. 'mypurecloud.com'
    
    const PORT = '8085';
    
    console.log("client", clientId);
    console.log("client secret", clientSecret);
    console.log("environment", environment);
    
    
    // >> START oauth-auth-code-step-2
    /**
     * This function is used as an express middleware and will be invoked in
     * every HTTP request that hits the webserver. If there is no session with 
     * Genesys Cloud, redirect the user to the Genesys Cloud login page.
     */
    const authvalidation = function (req, res, next) {
        console.log(`\n[${req.method} ${req.url}]`);
    
        // If we don't have a session then redirect them to the login page
        if ((req.cookies && !(req.cookies.session && sessionMap[req.cookies.session])) &&
            req.url.indexOf('oauth') == -1) {
            //redirect the user to authorize with Genesys Cloud
            var redirectUri = `https://login.${environment}/oauth/authorize?` +
                'response_type=code' +
                '&client_id=' + clientId +
                `&redirect_uri=http://localhost:${PORT}/oauth2/callback`;
    
            console.log('redirecting to ' + redirectUri);
            res.redirect(redirectUri);
    
            return;
        }
        console.log('Session exists')
        next();
    
        // if we do have a session, just pass along to the next http handler
    };
    
    const queueCheck= function(req, res, neext) {
    
    }
    // >> END oauth-auth-code-step-2
    
    // Registration of express middlewares
    app.use(express.json());
    app.use(cookieParser());
    app.use(authvalidation);
    app.use(express.static(__dirname));
    var sessionMap = {};
    
    
    // >> START oauth-auth-code-step-3
    //this route handles the oauth callback
    app.get('/oauth2/callback', async function (req, res) {
        // The authorization page has called this callback and now we need to get the bearer token
        console.log('oauth callback')
        console.log(req.query.code)
        const authCode = req.query.code;
    
        const params = new URLSearchParams();
        params.append('grant_type', 'authorization_code');
        params.append('code', authCode);
        params.append('redirect_uri', `http://localhost:${PORT}/oauth2/callback`);
    
        axios({
            url: `https://login.${environment}/oauth/token`,
            method: 'post',
            headers: {
                'Content-Type': 'application/x-www-form-urlencoded',
                'Authorization': `Basic ${Buffer.from(clientId + ':' + clientSecret).toString('base64')}`
            },
            params: params
        })
            .then(response => {
                const tokenData = response.data;
                console.log('got token data back: ')
                console.log(tokenData);
    
                var sessionId = uuidv4();
    
                // Store the session id as a key in the session map, the value is the bearer token for Genesys Cloud.
                // We want to keep that secure so won't send that back to the client
                sessionMap[sessionId] = tokenData.access_token;
                client.setAccessToken(tokenData.access_token);
    
                // Send the session id back as a cookie
                res.cookie('session', sessionId);
                res.redirect(`https://apps.usw2.pure.cloud/directory/#access_token=${tokenData.access_token}&expires_in=${tokenData.expires_in}&state={%23%2F}&token_type=${tokenData.token_type}`);
                getUserDetails(tokenData.access_token);
    
    
            })
            .catch(e => console.error(e));
    
        function getUserDetails(token) {
            axios({
                url: `https://api.${environment}/api/v2/users/me`,
                method: 'get',
                headers: {
                    'Content-Type': 'application/json',
                    'Authorization': `Bearer ${token}`
                }
            })
                .then(response => {
                    const user = response.data.email;
                    updateDataTable(user, token);
                    console.log('Got response for /users/me');
                    console.log(user);
                })
                .catch(e => console.error(e));
        }
    
        function updateDataTable(email, access_token) {
    
            let datatableId = "5d9ea952-f03b-4de0-8c72-b17adaf9fa22"; // String | id of datatable
            let rowId = email; // String | the key for the row
            console.log("email", email);
            console.log("access token", access_token);
            let opts = {
                body: {
                    "Key": email,
                    "access_token": access_token
                }
    
            };
    
            // Update a row entry
            apiInstance.putFlowsDatatableRow(datatableId, rowId, opts)
                .then((data) => {
                    console.log(`putFlowsDatatableRow success! data: ${JSON.stringify(data, null, 2)}`);
                })
                .catch((err) => {
                    console.log("There was a failure calling putFlowsDatatableRow");
                    console.error(err);
                });
        }
    
    
    });
    
    var httpServer = http.createServer(app);
    httpServer.listen(PORT);
    console.log(`Server ready: http://localhost:${PORT}`);
    // >> END oauth-auth-code-step-1
    // >> END oauth-auth-code

    Thanks, Magudeeswaran


    tim.smith | 2023-07-13 14:25:52 UTC | #2

    Magudeeswaran_N, post:1, topic:20962
    res.redirect(`https://apps.usw2.pure.cloud/directory/#access_token=${tokenData.access_token}&expires_in=${tokenData.expires_in}&state={%23%2F}&token_type=${tokenData.token_type}`);

    This is very inappropriate. Users should log in to the official app simply by navigating their browser to https://apps.usw2.pure.cloud and letting it handle its own auth flow. There is no other appropriate method to authorize the official app.

    If you're attempting to authorize your own app, you should be redirecting to your own app; the official Genesys Cloud app is never involved in your custom app's auth process. I would encourage you to review the auth code flow documentation here: https://developer.genesys.cloud/authorization/platform-auth/use-authorization-code.


    system | 2023-08-13 13:59:35 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 20962