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App Initialization Error / maintenance

  • 1.  App Initialization Error / maintenance

    Posted 06-05-2025 19:23

    jbl | 2023-02-25 14:30:37 UTC | #1

    Hi,

    Every time if i try to login(mypurecloud - directory) on another machine, i get an " App Initialization Error" (https://apps.mypurecloud.ie/directory/#/maintenance). So far only after multiple times clearing site-data im sometimes able to login.

    What am i doing wrong?


    jacobshaw | 2023-02-27 18:17:56 UTC | #2

    Hi @jbl This forum focuses on question around the Genesys Cloud API more than core Genesys app functionality. Those questions are better asked at the Community forum In addition, if you believe this is a bug please report it to Genesys Cloud Care


    system | 2023-03-30 18:18:41 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 18592