yuezhong | 2021-03-06 23:29:46 UTC | #1
Hi all
does anyone know how to use Expression to transfer to another flow ?
it seems the Architect only allow to choose a flow to transfer to, you cannot use expression e.g put the flow ID from variable.
Transfer to ACD, the in queue-flow does not support expression as well..
thank you Yuezhong
Jerome.Saint-Marc | 2021-03-08 08:07:36 UTC | #2
Hello,
Expression in Transfer to Flow is not supported at this time. You can vote for this idea that someone recently created: https://genesyscloud.ideas.aha.io/ideas/CLPLA-I-1089 Or you can request a new feature and create a new idea, sharing your use case at https://genesyscloud.ideas.aha.io/
Regarding Transfer to ACD, as far as I see (I just opened Architect), it supports an Expression in the Inbound Call flows and in In-Queue Call flows as well.
Regards,
yuezhong | 2021-04-01 04:53:10 UTC | #3
hi Jerome
figured out one way, i can transfer to Number, i type the sip:FlowName in the Number field, (this will transfer to a flow). i can use variable or express when try to a flow now.
system | 2021-05-02 04:57:44 UTC | #4
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