AllanK | 2023-06-06 22:08:03 UTC | #1
Hi,
I'm trying to use archy for both backups and also to be used in a CI/CD flow (but a different workflow to CX as code as we have routing designers and client based routing designers who aren't comfortable designing in yaml ... )
The issue I keep hitting is that for common flows (and I believe also other types - but definitely common flows) it strips out the language settings and also compatible flow types --
To top it off, it also has recently been storing both deprecated and new config lines relating to language and then erroring on that when trying to re-import (or even worse import into a different environment)
Am I missing something with my commands or is this a known bug that is just taking a long time to get resolved (I first noticed it a year ago and figured that surely I'm not the first person to miss something so simple) ?
AllanK | 2023-06-16 03:12:59 UTC | #2
Nothing - ?
Can someone point out where to even log a ticket about Archy?
tim.smith | 2023-06-16 13:21:54 UTC | #3
https://help.mypurecloud.com/articles/contact-genesys-cloud-care/
AllanK | 2023-06-19 10:59:29 UTC | #4
Thanks ..
I thought I had already logged a ticket - but seems I hadn't.
system | 2023-07-20 11:00:25 UTC | #5
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