Bhavana | 2023-09-01 14:53:01 UTC | #1
Hello
I Installed Archy and used many times but suddenly few weeks before it is continually throwing error. Reinstalling dint help either.
I installed in general folder which doesn't require admin access but still the error continues and I m not able to set up Archy.
It is throwing below error Summary
Command: 'setup' unable to create file ''. Error: Error: ENOENT: no such file or directory, open
Configuration Settings File
No refresh performed.
Configuration Settings clientId xxxxxx clientSecret xxxxx homeDir C:\Bhavana me\Archy\archyHome location mypurecloud.de JSON Schema Files ( not updated )
Archy Home Directory C:\Bhavana me\Archy\archyHome
Setup added additional files / subdirectories to the home directory. If you are planning to use Archy inside of a code editor, we recommend opening up the Archy home directory for your project since it has example flows, including a hello world flow, and other helpful editor setup information.
All donezies. :)
Error(s) and warning(s) encountered.
Log: C:\Bhavana me\Archy\archyHome\debug\archy-debug-2023-09-01T13.53.12.722Z.txt did not fetch versions successfully ( attempt 1 out of 3 ), retrying. execution complete.
exit code: 118
jon.vansteen | 2023-09-01 14:58:11 UTC | #2
Hi @Bhavana,
Could you open up a ticket with Genesys Cloud Customer Care for this issue? It seems there may be a bug or error not being handled correctly in this case as the unable to create file error should also include the file name/path. They will be able to route this issue to the appropriate team and forward appropriate logs/information as well.
Additionally, I saw you had posted your client id and secret as well for your oauth client. I removed the values from the post but it would be a good idea to regenerate the client secret for that oauth client as well.
Thanks, Jon
system | 2023-10-02 14:58:44 UTC | #3
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This post was migrated from the old Developer Forum.
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