Hey Raymond,
Genesys Cloud can connect to more or less any back end as long as it exposes an internet-facing REST API. If your system does not have one, then you will need to write / buy some middleware to do it.
HTH
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Paul Simpson
Eventus Solutions Group
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Original Message:
Sent: 03-24-2023 02:14
From: Raymond Chui
Subject: AS400 integration to Genesys cloud
One of our digital backbone are the systems AS400 & G400 . it is possible to dip data and playing the return information back via TTS or similar in Genesys ?<o:p></o:p>
#ArchitectureandDesign
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Raymond Chui
AXA Group Operations Hong Kong Limited
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