Hello Shubham,
You can. I would recommend taking a look at this article for more information: https://help.mypurecloud.com/articles/ask-for-intent-action/
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Jason Kleitz
Online Community Manager/Moderator
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Original Message:
Sent: 04-17-2025 06:49
From: Shubham Dhareshwar
Subject: Ask for Intent Capture
Hi Team,
Can we store ask for intent input into a variable, when the customers speak in the voice bot.
#ConversationalAI(Bots,AgentAssist,etc.)
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Shubham Dhareshwar
NA
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