Ewoud | 2023-05-05 10:04:30 UTC | #1
Hi, I try to get the name of the person chatting with us and using it during the conversation with the Bot. I tried it with an "Digital Bot Flow" - Wait for input. However the answer there is not a good.
How could I get this done.
Thanks
Ewoud
Jerome.Saint-Marc | 2023-05-05 12:47:47 UTC | #2
Hello,
Why aren't you using an Ask for Slot action with a Slot of Type "builtin:any"? This will allow to capture what customer types as a response and store it into a variable.
Regards,
Ewoud | 2023-05-05 13:06:21 UTC | #3
Thanks this was a great hint. Very helpful.
regards
system | 2023-06-04 13:06:48 UTC | #4
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