Not a project for end users. There is a lot to be considered. I suggest you work with a partner like Ttec Digital who have the expertise in both Genesys and Salesforce and will be able to customize the solution for you.
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Robert Wakefield-Carl
ttec Digital
Sr. Director - Innovation Architects
Robert.WC@ttecdigital.comhttps://www.ttecDigital.comhttps://RobertWC.Blogspot.com------------------------------
Original Message:
Sent: 06-14-2024 09:56
From: Saravana Kumar
Subject: Assistance in implementing client ServiceNow integration.
Hi Everyone,
I have never implemented client service now integration in Genesys Cloud Cx, need your expertise in providing the procedure to implement it.
#Integrations
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Thanks,
Saravana Kumar M.
Accenture LLP
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