ciwe | 2022-11-04 14:54:44 UTC | #1
Hello,
please can you say to me when process automation fires an event when I listen to that topic v2.detail.events.conversation.{id}.attributes?
https://developer.genesys.cloud/notificationsalerts/notifications/available-topics
And secondly in the event schema I see that parameter "attributes" is an JSON object. How can I map this parameter into an variable in the Architect workflow? There is no such an object type.
Thank you very much and best regards, Christian.
tim.smith | 2022-11-15 16:16:25 UTC | #2
ciwe, post:1, topic:17068
please can you say to me when process automation fires an event when I listen to that topic v2.detail.events.conversation.{id}.attributes?
when an attribute is updated
ciwe, post:1, topic:17068
And secondly in the event schema I see that parameter "attributes" is an JSON object. How can I map this parameter into an variable in the Architect workflow? There is no such an object type.
Attributes should be a map of string keys to string values. The keys are unknown and based on whatever keys are used by whatever is setting them, which is why it's an object and not a known type.
ciwe | 2022-11-10 21:29:30 UTC | #3
Hello Tim,
thanks for that clarification. I could made some tests alread with that topic and could find out how to get to the necessary participant datas in the triggered Architect workflow.
Thank you very much and best regards, Christian.
system | 2022-12-11 21:30:11 UTC | #4
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
ref: 17068