Genesys Cloud - Main

 View Only

Sign Up

  Thread closed by the administrator, not accepting new replies.
  • 1.  Authenticated Messenger with AWS cognito

    Posted 06-07-2023 19:39
    No replies, thread closed.

    Hi, We are trying to implement authenticated messenger with AWS cognito. We got the snippet in a web page and it works fine until we turn on authentication. When we turn on authentication the icon disappears. In browser developer tools I can see I am receiving authorization code from cognito and it stops there. Need help to get it working.

    Thanks

    Rizwan


    #DigitalChannels
    #Implementation
    #Integrations

    ------------------------------
    Rizwan Khan
    Tata Consultancy Services Ltd
    ------------------------------


  • 2.  RE: Authenticated Messenger with AWS cognito

    Posted 06-08-2023 00:53
    No replies, thread closed.

    Don't know anything about AWS Cognito but can it act as an OIDC provider itself or does it only use other providers?



    ------------------------------
    Vaun McCarthy
    ------------------------------



  • 3.  RE: Authenticated Messenger with AWS cognito

    Posted 06-08-2023 04:18
    No replies, thread closed.

    Yes Cognito can act as an OIDC provider. I have confirmed the AWS config by testing in openidconnect.net.



    ------------------------------
    Rizwan Khan
    Tata Consultancy Services Ltd
    ------------------------------