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Authentication request timeout

  • 1.  Authentication request timeout

    Posted 06-05-2025 18:16

    kphung | 2019-11-13 16:08:52 UTC | #1

    What would cause this to happen, when making request ?

    { "status": 504, "code": "authentication.request.timeout", "message": "Authentication request timeout." } ): 'https://api.mypurecloud.ie/api/v2/routing/queues/{id}/users?pageSize=1000'

    Thanks, Kathie


    tim.smith | 2019-11-13 18:07:19 UTC | #2

    A 504 means something took too long in processing the request. If this is a persistent issue, please open a case with PureCloud Care to investigate further.


    system | 2019-12-14 18:07:19 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 6477