kphung | 2020-07-10 15:50:41 UTC | #1
Is auto answer currently only for voice media type ? Is there a different configuration to auto answer other media types such as chat ?
tim.smith | 2020-07-14 17:35:15 UTC | #2
Yes, as far as I know. You can request new features and share your use case at https://purecloud.ideas.aha.io/ideas.
Additionally, general configuration questions are better suited for the Genesys Cloud Community Forum.
system | 2020-08-14 17:35:19 UTC | #3
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
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