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Auto Greeting With Agent Name (Open Messaging)

  • 1.  Auto Greeting With Agent Name (Open Messaging)

    Posted 06-05-2025 19:27

    KevnJulio | 2024-12-09 09:40:21 UTC | #1

    Hello,

    I've been trying some configurations to make some form auto greeting with agent name work but it doesn't seem to work out for me.

    I tried this API: /api/v2/conversations/messages/{conversationId}/communications/{communicationId}/messages

    To make a "post" with specified body to see if this could work. I receive a text with error code:

    "message": "Bad request: Messages may only be sent for non-external communications", "code": "bad.request", "status": 400, "messageWithParams": "Bad request: {details}", "messageParams": { "details": "Messages may only be sent for non-external communications"

    Kind regards Kevin


    system | 2025-01-09 09:40:34 UTC | #2

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 30754