Is there a way to automate agents to be On Queue when they log in? I know we can auto answer, but haven't been able to see anything on this, so I'm assuming its a no.

Hi Danielle, we don't have a solution for it yet.

Genesys has an idea for it, but this is an idea only: https://genesyscloud.ideas.aha.io/ideas/DIG-I-326.

Hey Danielle, 

You could subscribe to the v2.users.{id}.activity topic, then make decisions based on the schema. Eg, first loging for the day logic would then use the /api/v2/users/{userId}/presences/purecloud to update their on queue status. 

Not a simple thing, but it's doable for sure