JorgeCaballero | 2021-09-14 19:42:25 UTC | #1
Hi team.
We are using the AWS S3 recording bulk actions integration to copy the recorginds to a S3 bucket. The integration works and we can see files in the bucket.
How can we validate that all recordings have been exported?
Next, the json used to export these recordings:
tim.smith | 2021-09-15 21:12:50 UTC | #2
You can use the properties in the job status to determine when it's complete. Once percentProgress is 100, the job has reached 100% completion. The total processed, total skipped, and total failed recordings should add up to the total recordings. If these numbers don't match or the number of recordings created in your bucket doesn't match what the job status says, please open a case with Genesys Cloud Care to investigate the missing recordings.
JorgeCaballero | 2021-09-15 21:51:36 UTC | #3
Thanks for the info.
We want to ensure that all existing recordings in Genesys Cloud are in the bucket. Is there any way to know how many recordings there are in Genesys VS how many recordings there are in the bucket?
system | 2021-10-16 21:52:22 UTC | #4
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