Genesys Cloud - Main

 View Only
Discussion Thread View
  • 1.  Azure/AD import profile picture

    Posted 09-29-2022 04:00
    Hi All,

    is it possible to import a User AD profile picture into Genesys?

    Regards

    Francis
    #Integrations

    ------------------------------
    Francis Hoang
    TeleApps Services Pty Ltd
    ------------------------------


  • 2.  RE: Azure/AD import profile picture

    GENESYS
    Posted 09-30-2022 08:26
    While it's theoretically possible due to the fact Azure AD and Genesys Cloud both have APIs for getting/setting a profile picture, photos are not a standard part of the user provisioning integration between Azure AD and Genesys Cloud.  In order to achieve this, it would need to be something that is developed against those APIs.

    ------------------------------
    Richard Schott
    Genesys - Employees
    ------------------------------



Need Help finding something?

Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources