Summary
We need to backfill for the externalContacts:segmentassignments:view permission. This will need to be done for the following roles:
Effective Date
Monday, August 11, 2025
Details
We will soon be releasing a new enhancement to our Segments feature which will allow segments to persist beyond the duration of a web or app session. Previously, to view segments users only needed externalcontacts:session:view permission. However, with this change, segments will be assigned to an external contact rather than a session and therefore externalContacts needs a new permission to allow users to view segment assignments.
Customer Impact
No impact once backfill is completed. Customers will now need the externalContacts:segmentassignments:view permission to view segment assignments for a contact.
Impacted Resources
GET /v1/organizations/{organizationId}/externalcontacts/{externalContactId}/segments
Issue References
[PURE-5834]
[AUTHZ-812]
Contacts
@Cillian Day
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