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Batch recording download - not getting all the recordings

  • 1.  Batch recording download - not getting all the recordings

    Posted 06-05-2025 18:21

    Bob_Mitchell | 2022-02-16 12:12:56 UTC | #1

    BTW, I'm using the Python SDK here, but I suspect this isn't an SDK issue.

    I'm using postrecordingbatchrequests and then polling getrecordingbatchrequest until the number of

    errorcount + resultcount == expectedresultcount (which seems sensible, but correct me if I'm wrong)

    Over the course of many minutes the number of results increases, but only a small (the first conversation usually) number actually have a result_url - most simply look like:

    {'contenttype': 'audio/ogg', 'conversationid': '0a122xxxxxxx750b1', 'errormsg': None, 'id': None, 'name': None, 'recordingid': 'f0b421xxxxxdb26a', 'resulturl': None, 'selfuri': None},

    1. What sort of expectations should I have about the performance of this?
    2. Where are the other recordings?

    I do have a ticket open for this as well, but if anyone can shed any light on the expected behaviour, that would be appreciated.

    Likewise, if there's a better way of getting recordings for a set of conversations, I'd be very willing to change method.


    system | 2022-03-19 12:12:52 UTC | #2

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 13596