Hi Vaun, Thank you for the question! We have the Developer exam practice questions earmarked for review this quarter as one of the courses for this exam is also going through an update. We'll have more to share soon!
Sr. Manager, Beyond
Original Message:
Sent: 09-03-2023 16:50
From: Vaun McCarthy
Subject: Beyond Certification Updates
Hi Ashwath
Can I please jump on this thread and ask that you or someone in your team review the exam study guide for the Certified Developer exam pratice questions? If you go through this you'll note that a good chunk of them don't relate to development work at all.
------------------------------
Vaun McCarthy
Original Message:
Sent: 09-01-2023 10:08
From: Ashwath Pranav Karthikeyan
Subject: Beyond Certification Updates
Hi Rabia!
I am part of the Certifications team and would like to expand on your query.
The updates that happened a month back were minor. On the whole, none of these updates have impacted the study guide nor added any new exam topics from them.
----
Professional Certification Exam: The exam consists of three courses: Implementation, Reporting, and Administration.
- Reporting - Questions added and removed in relation to Dynamic view reports and Performance Dashboard.
- Implementation - Cleanup of a few obsolete questions.
Architect Specialist Exam: Added questions related to Call Flow configuration, Variables, and Prompts.
Scripting Specialist Exam: Cleanup of a few obsolete questions.
----
I hope this helps you, we really appreciate you reaching out to us!
Regards,
Ashwath Karthikeyan
------------------------------
Ashwath Pranav Karthikeyan
Genesys - Employees
Original Message:
Sent: 08-29-2023 22:51
From: Rabia Husseih
Subject: Beyond Certification Updates
Hi Sheela,
Can you please advise what has been updated on the Professional, Scripting & Architect certifications- The study material or further exam topics included?
Regards
Rabia
------------------------------
Rabia Husseih
Spark New Zealand Trading Limited
Original Message:
Sent: 08-02-2023 10:57
From: Sheela Sridharan
Subject: Beyond Certification Updates
Did you know that Genesys Beyond recently created a brand new certification for Genesys Cloud CX: AI - GPE (Genesys Predictive Engagement) & GPR (Genesys Predictive Retention)? We also updated the Professional, Scripting & Architect certifications. If you haven't browsed our available certifications lately, take a look at
https://beyond.genesys.com/explore/certification/home.
How many certifications do you have? What certification would you like to see us dig into next?
#Certification
------------------------------
Sheela Sridharan
Sr. Program Manager - Certification
Genesys Beyond
------------------------------