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Black Screens on Genesys Developer Documentation Pages

  • 1.  Black Screens on Genesys Developer Documentation Pages

    Posted 06-05-2025 19:27

    DavidST | 2025-02-18 20:14:05 UTC | #1

    Hi everyone,

    I’m experiencing an issue when visiting certain URLs on the official Genesys Cloud Developer documentation site (developer.genesys.cloud).

    For example, when I navigate to “What Changed?” on this page:

    🔗 https://developer.genesys.cloud/devapps/audiohook/what-changed

    And then try to open this link:

    🔗 https://developer.genesys.cloud/devapps/audiohook/protocol-reference#bargein

    I get a black screen instead of the expected content.

    Is anyone else encountering this issue? If so, any insights on what might be causing it or how to resolve it?

    Thanks in advance!

    David


    Jerome.Saint-Marc | 2025-02-20 08:34:44 UTC | #2

    Hello,

    The Dev Engagement team is aware of the issue and working on it. Until this is fixed, you can also view the document through the Dev Center beta site: Protocol Reference What Changed

    Regards,


    system | 2025-03-23 08:35:06 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 31799