Tammy_Anthony | 2023-03-08 16:17:10 UTC | #1
We are troubleshooting the Bot Aggregate API (https://developer.genesys.cloud/devapps/api-explorer#post-api-v2-analytics-bots-aggregates-queryAPI)
--> There is a messaging bot setup and in this bot there are no intents configured, however there are slots configured and being used. When we query the Bot Aggregate API when there is not an Intent\Slot combination, no slot data is returned from the Bot Aggregate API.
--> In the example below MainMenuSlot is not returned in the Bot Aggregate API Results, however we see it in the ReportingTurns results
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--> When we query the Bot Aggregate API when there is a Intent\Slot combination, slot data is returned from the Bot Aggregate API. In the example below ProductName_Slot is returned in the Bot Aggregate API Results, and in the ReportingTurns results
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Do you know if we are simply querying this incorrectly or is there a requirement for an Intent to be configured with a Slot.
Tammy_Anthony | 2023-03-13 13:48:25 UTC | #2
Hi folks, any update on this one?
Nicola_Burns | 2023-03-13 14:31:02 UTC | #3
Hi Tammy,
We are currently looking into this. Let me add you to an email.
system | 2023-04-12 14:31:34 UTC | #4
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