JudyFayeDela_Serna | 2023-06-19 06:03:54 UTC | #1
Hi Guys,
Is there a way bulk delete default phones assigned to our agents so that they won't get phone calls even if they're offline?
Thanks in advance.
Zino_Onokpise | 2023-06-23 17:13:28 UTC | #2
Hi JudyFayeDela_Serna,
Currently there is no option to perform a bulk delete. If you would like to suggest this feature kindly visit our ideas portal
JudyFayeDela_Serna | 2023-06-25 23:52:51 UTC | #3
Thanks Zino,
Any sample scripts that I can use to bulk remove them?
Zino_Onokpise | 2023-06-27 19:51:54 UTC | #4
Hi Judy,
No, I don't believe so.
JudyFayeDela_Serna | 2023-06-28 11:21:24 UTC | #5
Thanks Zino. How about an API/script to run the list of the agents that has default phone assigned to their profiles?
Zino_Onokpise | 2023-06-30 18:44:54 UTC | #6
Hi Judy,
Our Bluprints provide detailed instructions and open source code repositories to assist custom integrations with third-party products and complex solutions within Genesys Cloud. I'm not aware of any scripts to perform your specific task but it will be worth taking a look at existing blueprints for insight!
system | 2023-07-31 18:45:46 UTC | #7
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