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  • 1.  Bulk intents upload

    Posted 01-27-2023 12:15
    No replies, thread closed.
    Hi Team,

    Are we able to import bulk new intents/slot in Architect other than intent miner.
    Are we able to import .yaml file (updating intents manually) back to bot flow.Currently it accepts only .i3BotFlow to import.
    Is there a way where we can update the .yaml and import it.

    #ConversationalAI(Bots,AgentAssist,etc.)

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    Maragatham Sadaiyandi
    Accenture Solutions Private Limited
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  • 2.  RE: Bulk intents upload

    Posted 02-08-2023 19:16
    No replies, thread closed.

    Let me look into what this would take. Currently its not supported. 

    Can you explain a bit more about the use case? ie how are you generating new intents/utterances outside of the bot that need to be added after the build? Most of the time once built you're adding utterances from within the bot learning tabs, so just want to learn what you are trying to do to make sure any updates fit.



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    Mitchell Mason
    Genesys - Employees
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  • 3.  RE: Bulk intents upload

    Posted 02-09-2023 15:30
    No replies, thread closed.

    Hi @Maragatham Sadaiyandi 

    Your question has been addressed at the 34:48 mark of the latest episode of The Q&A Show. Thank you for submitting your question! Hope it helps :)



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    Nicole Milliken
    Genesys - Employees
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