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  • 1.  Bulk User Import with Communicate License as default

    Posted 12-28-2022 16:20
      |   view attached
    Is there a way to bulk import users with the Communicate - User license as their default ? I have attempted a test import but the license defaults to Cloud CX3 . Attached is a sample of my import file .. I'm assuming that I'm not populating the correct field in the cvs file ?
    This site is a mix of PC3 agents and standard Communicate Users .
    Thanks for your assistance !
    #Telephony

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    Bart Lunn
    Workwear Outfitters
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    Attachment(s)



  • 2.  RE: Bulk User Import with Communicate License as default

    Posted 01-03-2023 08:25
    Bart,

    This forum is for the PureConnect product line. You may have more success posting over on the Genesys Cloud CX forum.

    HTH

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    Paul Simpson
    Eventus Solutions Group
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