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Call from External Application

  • 1.  Call from External Application

    Posted 06-05-2025 18:03

    DataWizard | 2022-07-14 22:03:20 UTC | #1

    Greetings team,

    Is it possible to make a call from an external application's javascript?

    That is,

    • On a button press, a new window opens with Genesys
    • The user logs in
    • The javascript of the button sends the number to be called and the call is initiated on load-up

    Thanks in advance


    anon14299330 | 2022-07-21 11:59:29 UTC | #2

    Hi,

    Your question "Is it possible to make a call from an external application's javascript? That is, On a button press, a new window opens with Genesys, The user logs in"

    Yes, you can do this with an Implicit Grant Login. Take a look at Platform Client SDK Javascript Implicit Grant Login.

    Your other statement "The javascript of the button sends the number to be called and the call is initiated on load-up". I'm not quite sure what this means, can you provide more details of what you are trying to achieve?

    Thanks,

    Mike


    system | 2022-08-21 11:59:48 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 15531