DataWizard | 2022-07-14 22:03:20 UTC | #1
Greetings team,
Is it possible to make a call from an external application's javascript?
That is,
- On a button press, a new window opens with Genesys
- The user logs in
- The javascript of the button sends the number to be called and the call is initiated on load-up
Thanks in advance
anon14299330 | 2022-07-21 11:59:29 UTC | #2
Hi,
Your question "Is it possible to make a call from an external application's javascript? That is, On a button press, a new window opens with Genesys, The user logs in"
Yes, you can do this with an Implicit Grant Login. Take a look at Platform Client SDK Javascript Implicit Grant Login.
Your other statement "The javascript of the button sends the number to be called and the call is initiated on load-up". I'm not quite sure what this means, can you provide more details of what you are trying to achieve?
Thanks,
Mike
system | 2022-08-21 11:59:48 UTC | #3
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