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  • 1.  Call Stuck in queue

    Posted 08-19-2022 09:01
    I all,  I'm sorry, I am very new to this and don't really know how to administer Purecloud.  How do I clear a call stuck in a queue?
    #Unsure/Other

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    Patrick Moore
    Ministry Brands Holdings, LLC
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  • 2.  RE: Call Stuck in queue

    Posted 08-19-2022 09:05
    Welcome! If you want to disconnect the interaction, follow the procedure here: https://help.mypurecloud.com/articles/disconnect-interactions/

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    Dan Fontaine
    ConvergeOne, Inc.
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    Original Message


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