Genesys Cloud - Main

really I need help here 

1- I Created a workflow in secure call flow and in this workflow (I used to collect input to collect data from customers and get participant data)

2- then create a button in the agent's script that transfers the call to the customer }}} Pic 1 

3- in the script choose  (Scripter. Invoke Secure Flow and choose my secure flow)

4- I create a queue to test my script and add one agent for this queue 

5- in a queue go to the voice table and choose my script to be the default script

by why when customers call an agent, this button is not shown for an agent ???

Thx

We have found that your local browser often caches earlier versions of scripts. If you clear your cache, you may well find the button shows up.

HTH

really I need help here 

1- I Created a workflow in secure call flow and in this workflow (I used to collect input to collect data from customers and get participant data)

2- then create a button in the agent's script that transfers the call to the customer }}} Pic 1 

3- in the script choose  (Scripter. Invoke Secure Flow and choose my secure flow)

4- I create a queue to test my script and add one agent for this queue 

5- in a queue go to the voice table and choose my script to be the default script

by why when customers call an agent, this button is not shown for an agent ???

Thx