fabianopinheiro | 2021-08-17 15:19:19 UTC | #1
Hello everyone, I make a callback using api:/api/v2/conversations/callbacks
and the follow body:
{ "scriptId":"6980176d-65af-4076-b169-4c3772f53e78", "queueId":"${input.queueID}", "callbackNumbers":["${input.callbackNumber}"], "callbackScheduledTime":"${input.callbackScheduleTime}", "data":{ "Nome":"${input.nome}", "Documento":"${input.documento}", "callbackNumber":"${input.callbackNumber}" }, "priority":9, "skillIds":["${input.skillID}"] }
But, even passing the skill it does not appear on the schedule.
Other point, after scheduled and disconnect a call, other callback appears in sequence.
Someone help me with this issue?
Best Regards,
tim.smith | 2021-08-17 17:38:47 UTC | #2
Please refer to the request body schema for POST /api/v2/conversations/callbacks. The skills and priority go inside routing data, not on the root object.
fabianopinheiro | 2021-08-17 17:40:16 UTC | #3
It worked!
Thanks Tim!
system | 2021-09-17 17:40:18 UTC | #4
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