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  • 1.  Can conference calls be shown in interactions?

    Posted 5 days ago

    On the interaction page, how can we identify which call is a Conference call? Is it possible to know this?


    #SystemAdministration
    #Telephony

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    Nuttapong Limadisai
    Beryl 8 Plus Public Company Limited
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  • 2.  RE: Can conference calls be shown in interactions?

    Top 25 Contributor
    Posted 4 days ago

    If you mean a consult call, then you can see that by just adding the consulted column to see those, and consult transferred where the consult brought everyone in to a conference.



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    Anton Vroon
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