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Cannot retrieve access token from postman

  • 1.  Cannot retrieve access token from postman

    Posted 06-05-2025 18:19

    aroyappan | 2021-06-17 17:53:29 UTC | #1

    I followed the exact steps https://developer.genesys.cloud/api/rest/postman/ but I'm unable to retrieve access token.

    I'm getting this error: Error: getaddrinfo ENOTFOUND login.mypurecloud


    tim.smith | 2021-06-17 18:49:19 UTC | #2

    aroyappan, post:1, topic:11238
    Error: getaddrinfo ENOTFOUND login.mypurecloud

    It seems like you have a typo in the hostname as login.mypurecloud is not a valid hostname. If you're unsure of what hostname to use, refer to the list here: https://developer.genesys.cloud/api/rest/


    aroyappan | 2021-06-17 18:50:29 UTC | #3

    Thank you so much.. Yeah I missed ".com" in the auth URL


    system | 2021-07-18 18:50:34 UTC | #4

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 11238