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Cant get screen recording session details

  • 1.  Cant get screen recording session details

    Posted 06-05-2025 19:25

    varunpintu23 | 2024-05-30 12:00:03 UTC | #1

    Earlier to fetch the data of current screen recording sessions we have used this /api/v2/recordings/screensessions API to get the detail but now as it going to be depreciated soon. Do we have any alternate API which can give us that detail.

    In api-explorer, I see that genesys is suggesting to use /api/v2/recordings/screensessions/details API which is just providing the count of current sessions but not the detail.Can anyone let me know how to get the detail.

    Thanks, Varun.


    Ebenezer_Osei | 2024-06-03 18:11:27 UTC | #2

    Hi,

    /api/v2/recordings/screensessions/details is currently the only way to get info about recording sessions. If you need more details, I recommend you share your use case on the ideas portal: https://genesyscloud.ideas.aha.io/

    Best


    system | 2024-07-04 18:11:58 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 26535