temursalin | 2023-04-18 16:30:46 UTC | #1
Is there a way to colectinput dynamically without using the collectinput task. The purpose is I want to create a common module where the audios of the menus will be passed and played in common module flow. User will make selection from the Menu, and dynamically check for maximum entry time out and others before passing the user input as output from common module. Here are the two options I can think of and if anyone can provide some feedback will be highly appreciated, Option 1) Without collect input task: Can I use the audio task, which will pay the menu and check for maxinput and Maxtry inside the Audio task. Option 2) If option 1 is not feasible in Audio Task, can I use the collectinput task, but only want the user input(not the no entry parameters or other options that comes with collectinput) as output than use other logics to check for time max_input and try.
Jerome.Saint-Marc | 2023-04-19 08:32:13 UTC | #2
Hello,
"Is there a way to colectinput dynamically without using the collectinput task." No, the Collect Input action is the only way to request and gather user DTMF input (if not using a Bot for this).
"Option 1) Without collect input task: Can I use the audio task, which will pay the menu and check for maxinput and Maxtry inside the Audio task."
No, user input (DTMF) will only be collected using a Collect Input action.
"Option 2) If option 1 is not feasible in Audio Task, can I use the collectinput task, but only want the user input(not the no entry parameters or other options that comes with collectinput) as output than use other logics to check for time max_input and try."
No. What's possible using a Collect Input action is described in the related Resource Center article.
Regards,
system | 2023-05-20 08:33:03 UTC | #3
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