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Cards Do Not Render in Dialogflow CX Web Messaging

  • 1.  Cards Do Not Render in Dialogflow CX Web Messaging

    Posted 06-05-2025 19:04

    MariaStefaniaConst | 2024-07-22 07:42:39 UTC | #1

    Hello,

    We are trying to follow Work with cards in bot conversations in order to show cards for Google Dialogflow CX in web messenger. However, it seems not to be working properly. It only displays the genesysprompt attribute. The json we are using is the following { "genesysprompt": "Hello", "genesys_carousel": [ { "title": "Electrolux", "defaultAction": { "type": "Link", "url": "https://www.frigidaire.com/en/" }, "actions": [ { "type": "Postback" “text": "Yes" “payload": "Yes" }, { “text”: "No" “type": "Postback" “payload": "No" } ] } ] }

    And the response we are getting is:


    system | 2024-08-22 07:43:23 UTC | #2

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 27345