ServiceNow | 2022-11-10 09:43:00 UTC | #1
Dear community,
we have developed a PureCloud Embeddable Framework with ServiceNow succesfully, but now we'd need to catch when an agent transfers a call.
We have reviewed the documentation and we could not found any reference for this.
Can you please provide us some guidance to achieve this?
Thanks in advance for your help!
system | 2022-12-10 09:43:14 UTC | #2
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