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  • 1.  Change date format to be YYYY-MM-DDTHH:MM:SS.sssT on Script

    Posted 12-05-2019 08:29
    No replies, thread closed.
    Hi all,

    We have a data action that is configured in Purecloud in order to set the data entered by the agents to an external customer database through the Agent Script

    In one of input fields of this data action in the Script called "date", it accept only a date with format YYYY-MM-DDTHH:MM:SS.sssT for time of call (example: 2019-12-04T11:20:20.337Z)


    My question is, how to retrieve the current date on the Script and convert it to be like this format : 2019-12-04T11:20:20.337Z ?

    Thank you in advance.
    #Integrations
    #Omni-ChannelDesktop/UserInterface
    #PlatformAdministration
    #SystemAdministration
    #Unsure/Other


  • 2.  RE: Change date format to be YYYY-MM-DDTHH:MM:SS.sssT on Script

    Posted 12-10-2019 12:43
    No replies, thread closed.
    I usually build the new string using the functions for each element (IE: Year or Minute) and then use string builder or Append to put them all together.

    ------------------------------
    Robert Wakefield-Carl
    Avtex Solutions, LLC
    Contact Center Innovation Architect
    robertwc@avtex.com
    ------------------------------

    Original Message


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