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  • 1.  Changes to the Phone Management view?

    Posted 04-15-2022 13:37
    No replies, thread closed.
    Anyone else notice a change to the Phone Management View?  If so, were you expecting it and I simply missed a communication somewhere?  This is in addition to the bug that was found earlier this week where if you click on extensions in the left side tool bar in the Telephony Menu and it takes you to the Quality Dashboard applet

    I was going in to check on a phone an agent was having trouble with today and I notice that the view has changed when you go to Phone Management.  Instead of seeing columns for the primary and secondary edge, there is a new column that says Status.  It appears that I can change the "View" at the top to see phones that are Registered, Not registered, Partially Registered for both the Primary and Secondary Edges and we can filter for the remaining columns in the view by typing in the filter section.  We have managed Edges so the one thing I do see that we are missing now is the ability to see specifically which edges the phone is connected to.  In the past, we would be able to click on the phone and it would show us that information, but now it simply shows if the phone is registered or not registered with a primary and secondary edge but doesn't show the specific edges.   

    Before I overreact, I am just wondering if everyone else knew about this change and I just overlooked the communication.  

    Thanks!
    #Telephony
    #Unsure/Other

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    Jason Lorden
    Independent Health Association, Inc.
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  • 2.  RE: Changes to the Phone Management view?

    Posted 04-18-2022 10:33
    No replies, thread closed.
    Yes, our view has changed as well. Thanks for the heads up Jason.

    If this change was communicated, I missed it as well.

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    Bruce Lambert
    Bright Horizons Family Solutions LLC
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    Original Message


  • 3.  RE: Changes to the Phone Management view?

    Posted 04-18-2022 19:55
    Edited by Jeff Hoogkamer 04-18-2022 20:06
    No replies, thread closed.
    Thanks to this post, I just noticed it - and no there haven't been any communications about this either.

    The in-page help doesn't work now either (just comes up '404 not found').

    I'm getting really annoyed about these UI changes that are just coming through willy-nilly and it's just a 'surprise' that they've changed.


    Original Message


  • 4.  RE: Changes to the Phone Management view?

    Posted 04-19-2022 00:56
    No replies, thread closed.
    Agreed Jeff.  There's been a few too many of these "tweaks" lately that have been done in the UI without any advanced notice and in some cases it appears without any robust testing.

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    Vaun McCarthy
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    Original Message


  • 5.  RE: Changes to the Phone Management view?

    Posted 04-20-2022 10:57
    No replies, thread closed.
    I'm seeing this, as well as a lack of communication. Seems about par for the course now.

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    Duncan Maloch
    Sonic.net
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    Original Message


  • 6.  RE: Changes to the Phone Management view?

    Posted 04-22-2022 03:00
    No replies, thread closed.
    Not only the view has changed but also the option to filter on base setting or Site  , like show only a type of phone remote of VVX on site X
    If you have 2500 sets in various type and a lot of sites it is not easy to filter anymore .
    Why are this kind of helpfull functions changed :-(

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    john van de Ven
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    Original Message


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