KathirAXA | 2018-04-11 18:22:58 UTC | #1
Hi,
I am using Conversation and Recording APIs to extract Chat and email conversations. It works fine in the Dev environment. We will be moving to production later this month. Is it just the clientid/clientsecret which define which region the data should be extracted from? Also, currently I am not passing any parameters to get my organization specific data. Is the id/secret takes care of extracting data only for the specific organization?
Can I assume that the OAuth URL remains the same (https://login.mypurecloud.com/oauth/token)?
Also, I get SSL handshake error once in a while. I am using Python SDK. Should I use certificates for my API calls?
Thanks, Kathir
KevinGlinski | 2018-04-11 20:22:53 UTC | #2
For client credential grant types, client id and secret are specific to that org. Auth code and implicit grant types are specific to the application and anyone can log in but only have access to see their data.
Your dev and prod accounts should use the same login url
not sure on the ssl handshake error, you shouldn't need to do anything specific with certs.
KathirAXA | 2018-04-17 19:12:18 UTC | #3
Thanks Kevin, this helps!!
system | 2018-05-18 19:21:43 UTC | #4
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