reddy | 2021-05-12 23:43:53 UTC | #1
Hi Team,
We manually downloading transcript files for retention, the issue I have is the files are in JSON format but the actual chat transcript is in XML format, do you have any solution about extracting that.
tim.smith | 2021-05-13 15:10:46 UTC | #2
If you need to parse it programmatically, using an XML parsing library is recommended.
system | 2021-06-13 15:10:50 UTC | #3
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