AnilSai_Ramineni | 2018-07-25 04:22:06 UTC | #1
Hi team,
I have come across that PureCloud can now be integrated with Amazon Lex for bringing in Chatbot functionality.
Is there any chatbot integrations available with PureCloud. I have checked in bridge connectors but I dont find any chatbot connector to integrate with PureCloud environment.
Kindly let me know whether is chatbot integration is possible with PureCloud
tim.smith | 2018-07-25 13:21:32 UTC | #2
The Lex integration is for the IVR only. Creating chat bots is a future roadmap item.
system | 2018-08-25 13:21:33 UTC | #3
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